Q. Will the Q2 Radio work with my BT Home Hub router?
Answer:
Yes - the BT Home Hubs are standard Wi-Fi routers, and we have carried out
extensive testing with them. You simply need to know the SSID and
wireless key which are written on the back of the Home Hub or are present on a removable plastic tag. These are
used when setting up the Q2 Radio using the application.
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Q. Will the Q2 Radio work with a Sky Router?
Answer: Yes - the Sky routers are normally a re-branded Netgear model, and we have done extensive testing with these devices. The SSID and Wireless Key will be written on the bottom of the router. You will need this info when setting up the Q2 Radio ...
Q. Will the Q2 Radio be compatible with my new 802.11n router?
Answer: The standard used by the Q2 Radio for network connectivity is 802.11b/g; if you have an 802.11n rated Wi-Fi router it will also work as they automatically support 802.11 b/g.
Q. I cannot see my router in the Networks tab on the Q2 Radio app?
Answer: There could be several reasons for this and you should check them in the following order: 1) Press the Refresh button on the Networks tab. This will force the radio to check for nearby Wi-Fi signals. 2) The Q2 Radio could be out of range of ...
Q. The internet radio stream keeps dropping out with my Q2 radio?
Answer: Green LED flashes This is caused by intermittent internet stream and not a fault with the radio. Unlike traditional radio broadcasts, there is a finite limit to the number of people who can listen to a radio stream at any one time. If you ...
Q. Can I use 5GHz WiFi with my Q2 radio?
Answer: Unfortunately 5GHz is not supported as the Q2 radio pre-dates the implementation of 5GHz, however you should be able to still use a 2.4GHz connection by ensuring that this setting is enabled on your dual-band router.