Q. Will the Q2 Radio connect to secure networks?

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• Q. I cannot see my router in the Networks tab on the Q2 Radio app?

  Answer: There could be several reasons for this and you should check them in the following order: 1) Press the Refresh button on the Networks tab. This will force the radio to check for nearby Wi-Fi signals. 2) The Q2 Radio could be out of range of ...

• Q. I am having WEP Key issues with my Q2 radio?

  Answer: A potential problem is that the key you are using is a word or phrase which is used by your router to generate the real WEP key (which is a number in hex code). If this is the case, you could try this link to find the real pass key. You will ...

• Q. The internet radio stream keeps dropping out with my Q2 radio?

  Answer: Green LED flashes This is caused by intermittent internet stream and not a fault with the radio. Unlike traditional radio broadcasts, there is a finite limit to the number of people who can listen to a radio stream at any one time. If you ...

• Q. Will the Q2 Radio be compatible with my new 802.11n router?

  Answer: The standard used by the Q2 Radio for network connectivity is 802.11b/g; if you have an 802.11n rated Wi-Fi router it will also work as they automatically support 802.11 b/g.

• Q. Can I use 5GHz WiFi with my Q2 radio?

  Answer: Unfortunately 5GHz is not supported as the Q2 radio pre-dates the implementation of 5GHz, however you should be able to still use a 2.4GHz connection by ensuring that this setting is enabled on your dual-band router.