Q. Will the Q2 Radio connect in a hotel or to Wi-Fi hotspots?

• Related Articles

• Q. I cannot see my router in the Networks tab on the Q2 Radio app?

  Answer: There could be several reasons for this and you should check them in the following order: 1) Press the Refresh button on the Networks tab. This will force the radio to check for nearby Wi-Fi signals. 2) The Q2 Radio could be out of range of ...

• Q. Will the Q2 Radio be compatible with my new 802.11n router?

  Answer: The standard used by the Q2 Radio for network connectivity is 802.11b/g; if you have an 802.11n rated Wi-Fi router it will also work as they automatically support 802.11 b/g.

• Q. Can I use 5GHz WiFi with my Q2 radio?

  Answer: Unfortunately 5GHz is not supported as the Q2 radio pre-dates the implementation of 5GHz, however you should be able to still use a 2.4GHz connection by ensuring that this setting is enabled on your dual-band router.

• Q. Will the Q2 Radio work with a Sky Router?

  Answer: Yes - the Sky routers are normally a re-branded Netgear model, and we have done extensive testing with these devices. The SSID and Wireless Key will be written on the bottom of the router. You will need this info when setting up the Q2 Radio ...

• Q. I keep pressing the refresh button within the Q2 Radio app, but I can't see any available network connections?

  Answer: Have you connected the Q2 Radio to your computer using the USB cable provided? Look at the little computer icon in the bottom left corner of the app window; it should be green. If it is crossed out, then check your USB connection and make ...