Q. Will the Q2 Radio be compatible with my new 802.11n router?
Answer:
The standard used by the Q2 Radio for network connectivity is 802.11b/g;
if you have an 802.11n rated Wi-Fi router it will also work as they
automatically support 802.11 b/g.
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Q. Will the Q2 Radio work with a Sky Router?
Answer: Yes - the Sky routers are normally a re-branded Netgear model, and we have done extensive testing with these devices. The SSID and Wireless Key will be written on the bottom of the router. You will need this info when setting up the Q2 Radio ...
Q. I cannot see my router in the Networks tab on the Q2 Radio app?
Answer: There could be several reasons for this and you should check them in the following order: 1) Press the Refresh button on the Networks tab. This will force the radio to check for nearby Wi-Fi signals. 2) The Q2 Radio could be out of range of ...
Q. Can I use 5GHz WiFi with my Q2 radio?
Answer: Unfortunately 5GHz is not supported as the Q2 radio pre-dates the implementation of 5GHz, however you should be able to still use a 2.4GHz connection by ensuring that this setting is enabled on your dual-band router.
Q. How do I know which wireless network my Q2 Radio is connected to?
Answer: Use the Network tab in set-up application with the radio connected and switched on. The name of the wireless network you are connected is displayed in green text.
Network Connection Issues
With connectivity issues, one thing that springs immediately to mind is that your router is set to auto channel hop and has set itself to channel 12 or 13. Unfortunately, the Q2 is not able to use these two channels because it is based on a US WLAN ...