This is caused by intermittent internet stream and not a fault with the radio. Unlike traditional radio broadcasts, there is a finite limit to the number of people who can listen to a radio stream at any one time. If you have just a home PC and set up an internet radio station using ShoutCast for instance, the maximum number of listeners you can have is eight!! The only remedy for this is to add more servers, which costs the radio station more money. Many popular stations solve this problem by using web page based players (like BBC iPlayer) because they can take advantage of the huge server resources of an ISP. Unfortunately, simple devices such as the Q2, are not sophisticated enough to run these browser based players. For this reason, most radio stations continue to provide direct links that internet radios like it can use. However these are sometimes not very well maintained, and in many cases can often intermittently drop out sometimes for a few days at a time. As an example, with our experience of BBC Radio 2 or Planet Rock, these can drop out perhaps five or six times a day. To us, this would be a price worth paying if I was living abroad, as it provides a connection to home without the need for a computer. There are some radio stations however, which are very much worse than this, due to their popularity (and the small number of servers they employ).

This indicates that the WiFi connection has been dropped. There could be several reasons for this:

1. The Q2 is out of range. This can easily happen, especially if you take the radio outside. 2.4 GHz WiFi signals are not good at penetrating exterior walls and are easily absorbed by moisture laden materials such as bushes and plants, believe it or not! The only remedy is to move the radio nearer the router, or to add WiFi booster points around the house.
2. Because it is based upon an American chipset, the Q2 cannot use channels 12 & 13 of the WiFi system. If your router is set to Auto channel hop, every time it selects one of these channels your Q2 will drop connection. The solution is to set the router to permanently use one of channels 1 - 11.
3. A last resort is to change the security protocol employed by the router. Some brands of router can present problems to certain connected devices when using the top level sophisticated WPA2 security protocol. We have had problems with iPads and BT Home Hubs for instance because of this. It might be worth temporarily changing the protocol to WEP in case this improves connectivity.