Q. I keep pressing the refresh button within the Q2 Radio app, but I can't see any available network connections?

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• Q. I cannot see my router in the Networks tab on the Q2 Radio app?

  Answer: There could be several reasons for this and you should check them in the following order: 1) Press the Refresh button on the Networks tab. This will force the radio to check for nearby Wi-Fi signals. 2) The Q2 Radio could be out of range of ...

• Q. How many radio stations are available to Q2 users?

  Answer: The Q2 radio is provided with a free set-up application which enables you to browse any of the 17500 or so internet radio stations available. You can browse by location, genre or language. You are quite welcome to download this application ...

• Q. I cannot drag any stations onto my Q2 radio?

  Answer: Have you connected the radio to your computer using the USB cable provided? Look at the little computer icon in the bottom left corner of the app window; it should be green. If it is crossed out, then check your USB connection and make sure ...

• Network Connection Issues

  With connectivity issues, one thing that springs immediately to mind is that your router is set to auto channel hop and has set itself to channel 12 or 13. Unfortunately, the Q2 is not able to use these two channels because it is based on a US WLAN ...

• Q. The settings tab is blank within the Q2 Radio app and I cannot adjust the turn on volume?

  Answer: Have you connected the Q2 Radio to your computer using the USB cable provided? If you look at the little computer icon in the bottom left corner of the app window, it should be green. If it is crossed out, then check your USB connection and ...