Q. I cannot drag any stations onto my Q2 radio?

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• Q. The settings tab is blank within the Q2 Radio app and I cannot adjust the turn on volume?

  Answer: Have you connected the Q2 Radio to your computer using the USB cable provided? If you look at the little computer icon in the bottom left corner of the app window, it should be green. If it is crossed out, then check your USB connection and ...

• Q. How many radio stations are available to Q2 users?

  Answer: The Q2 radio is provided with a free set-up application which enables you to browse any of the 17500 or so internet radio stations available. You can browse by location, genre or language. You are quite welcome to download this application ...

• Q. I keep pressing the refresh button within the Q2 Radio app, but I can't see any available network connections?

  Answer: Have you connected the Q2 Radio to your computer using the USB cable provided? Look at the little computer icon in the bottom left corner of the app window; it should be green. If it is crossed out, then check your USB connection and make ...

• Q. Why are some stations quieter/lower quality than others?

  Answer: Unfortunately there is no set volume for a radio station. Each station will choose which volume it will broadcast at which may mean that some stations will appear louder than others when accessed from the cube radio. The Q2 radio is only able ...

• Q. The internet radio stream keeps dropping out with my Q2 radio?

  Answer: Green LED flashes This is caused by intermittent internet stream and not a fault with the radio. Unlike traditional radio broadcasts, there is a finite limit to the number of people who can listen to a radio stream at any one time. If you ...