Q. How do I update the firmware on my Q2 Radio?

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• Q. The Q2 Radio setup application is saying a firmware update is available. Do I have to update the firmware?

  Answer: No, you do not have to update, but it is highly recommended. Firmware updates are designed to improve the performance, compatibility and features on the product.

• Q. How do I update the Q2 Radio Application software?

  Answer: Every time the application is launched, it automatically checks to see if there is a later version; if there is, a message is displayed and you can choose to download the latest version. Alternatively you can just download the latest version ...

• Q. When I try to update my Q2 Radio I get "portal error #2" and the update fails?

  Answer: This is because the radio has not had time to contact our servers before the update button was pressed. If you get this error message, please switch the radio off and on again and try the update process once more. Please allow the green LED ...

• Q. I have downloaded and installed the Q2 Radio set up application and plugged in the Q2 Radio, but nothing works?

  Answer: Once the unit has been connected using the supplied USB cable, you simply need to launch the application you have installed on your computer in order to set up the Q2 Radio. If you are using a MAC, you will find the program in the ...

• Q. Why must I install the Q2 Radio Set-up Application?

  Answer: You need to use the Q2 Radio set-up application to configure your radio. The application is necessary to add or change internet radio stations and to link the radio to your wireless network. You can also use it to customise settings such as ...